Typical IT support services include Network Security, Computer Support, IT Support, Computer Services, IT Solutions, IT Management, Wireless Network Maintenance, Microsoft Support, Software Support and Data Recovery, Virtualization, Server Support HP, Dell.
Full support of your IT infrastructure – hardware, software, networks, printers, mobile devices and others can be provided Your end-users and local administrators can contact the Magnus support team 24/7, 365 days a year.
Through expert IT consultants and technicians Magnus IT support can accomplish various tasks such as
Internet and Intranet Solutions are oﬀered for all business users. You can reduce your IT costs by using Magnus remote computer support service for a cost eﬀective business model. Business users will be able to focus on their primary area of interest of developing their business while IT needs are met by professionals. Using their services for On-site Hardware & Software Support, you will
quickly overcome any interruptions of your normal business ﬂow.
Full or partial support of your existing IT infrastructure can be provided. In case you do not have your own IT network, end-to- end support service from architecture proposal to hardware and software purchase, installation, testing and day-to-day management can be provided.
Reliable and stable systems available at any time are guaranteed due to our Remote Support program where problems can be solved proactively and in the minimum amount of time.
Our support services include:
Ο End-user equipment
Ο Mobile devices Management
Ο Printer and network equipment
Ο Maintenance and Support
Ο Other devices as needed
We also provide:
Ο Hardware and software delivery
Ο Warranty support
Ο System documentation
Ο Change management documentation
Ο Disaster recovery assessment
Ο Performance optimization
Fiber Cabling Products
Legacy Application Support
Application support for various ERP and CRM applications including Oracle, SAP, and Maximo based applications are provided. Magnus Application Support enables IT executives to identify non-strategic work trends, provide real time comprehensive reports, and implement process-driven methods. These measures result in improved productivity and customer satisfaction, the ability to redeploy knowledge workers to strategic tasks, an improved competitive advantage and reduced application support costs. Local application analysts or experts are deployed for projects based on requirements.
Today’s business and technical environment is changing faster than ever before. As a result, Information Technology executives are faced with ever-growing challenges including:
Ο Increasing Maintenance Costs
Ο Implementing Strategic Initiatives
Ο Replacing/Enhancing/Protecting Business Critical Applications
Ο Decreasing Headcount
Ο Finding and Retaining Skilled Resources
Ο Maintaining Employee Morale
Ο Missing or Outdated Documentation
Ο Declining Application Knowledge
Ο Rapid Technology Changes
CCTV Solutions and Biometric Solutions
We provide eﬃcient and complete security solutions for the companies, who concern about their threat protection and people safety,
We integrate solutions with various security solutions, including access control, biometric security, CCTV systems, face-recognition and other enterprise solutions. Our success is backed by a strong business oriented philosophy, providing protection, safety and security solutions to all security pre-qualiﬁed dealers, security ﬁrms and organization.
Business today is getting more complex. Every business, from the smallest outlet to the biggest enterprise needs to have a certain level of protection, which is supported by professional integrators like Magnus.
Magnus combines the proprietary technologies of partners with its technical expertise to develop custom-made applications for its customers. These applications are backed by our formidable after-sales- service and dedicated 24 X 7 customer support center team working eﬃciently to make the business run better.
With Magnus as your partner in telecommunication, we can guarantee you that all available solutions are taken into consideration. Telecommunication forms an integral part of our technology oﬀering. We start the design process with due consideration of the exact requirement for diﬀerent users as well as the demands for diﬀerent applications.